PolicyMe is replacing emails and SMS with "Tasks," a secure, standarized communication method with customer accounts. This ensures safe information exchange while streamlining processes for customer success and underwriting teams.
Duration August 2024 - January 2025
My Role
Lead Product Designer
Challenge
How might we create a secure, standardized communication method that eases the experience for customers and streamlines processes for customer success and underwriting teams?
The work I did is under NDA but I’d love to speak more about my experiences on a call.